Home Cabling

Q. What is Home Cabling?

A. Home Cabling is an infrastructure installed into a home which can carry numerous technologies.

Q. Can any home have a Home Cabling System?

A. Yes, any home, any size can benefit from Home Cabling, it is obviously beneficial to undertake a Home Cabling installation during either a new build or refurbishment.

Q. I want specific wall outlet plates, in a specific finish?

A. We supply a wide range of finishes, including Brushed Steel, Chrome, Brass etc. In addition our RJ45 modules are 'Euromod' style and fit most branded faceplates including MK, please visit our Online Shop

Q. I want my home cabled, who do I call?

A. Your own Electrical Contractor is more than capable of installing our system, have him call us and we will talk him through any concerns he may have, failing that Wiselan have a network of Approved installers, each of these installers have been trained on our products. Contact us and we will advise you of your nearest approved installer

Q. I've seen various wireless products, why should I cable my home if wireless technology is available?

A. Wireless technology is limited, it is unreliable, it is not secure and in addition it cannot carry anywhere near the technology a cabled system can. Wireless technology can suffer breakdowns and interference from external RF sources whereas a cabled system is far less likely be interfered with in this way

Q. Do you have an installation guide for your system?

A. Yes, it is downloadable from our support pages

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Home Networking

Q. What is Home Networking?

A. Specifically this term relates to the interconnection of your computer equipment, PC's, Printers etc.

Q. How many PC's can I connect together?

A. Our standard Network Hub in our Bronze kit has five ports, our Silver kit and above has eight ports.

Q. Is there a guide for Home Networking?

A. You will find a link to Networking websites from our support pages

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TV Distribution

Q. How many TV points can I connect to your system?

A. Currently our TV Distribution unit allows the connection of Nine TV's (this is expandable).

Q. Your TV Outlet plates have two outlets, what is the other outlet for?

A. The other outlet is for DAB (Digital radio or FM), these signals travel down the same cable as the TV & Satellite signals

Q. I purchased one of your kits but decided to use my own TV wall plates, I now find that I can't use Magic Eyes, why is that?

A. You need to ensure that your TV wall plates are 'Non Isolated'

Q. Can I watch SKY, SKY+ or Freeview  through your system?

A. Yes, you can watch SKY, SKY+ or Freeview* through the Wiselan system and you can have remote control from any room, please see our Online Shop for details.

Q. Where does my SKY box have to be situated to distribute it's signal around the home?

A. Anywhere you choose, as long as the Wiselan 'Lounge Plate' is installed in the location you want the SKY box (this can be in any room or cupboard etc.).

Q. Can I connect more than one Sky box to your system?

A. Yes, see our Support section for information.

Q. Can I connect my Cable service to your system?

A. Yes, you can connect Cable services to our system please see our support pages for TV Distribution schematics. Also please check with your Cable provider whether their box can be controlled remotely.

Q. How do I wire my TV points to work with the Wiselan system?

A. Please see our support pages for wiring information.

Q. What kind of cable should I use?

A. Please see our Online Store in the section for Cable & Connectors.

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CCTV

Q. How many cameras can I connect to your system

A. Your options are endless, you can have the most popular set up which is a camera to the front of the property and one to the back, these will appear on their own dedicated TV channel on each TV in the home. You can have numerous cameras connected to a switching unit which will display all cameras on a timed rotation. You can add a DVR recorder to record any movement detected by your cameras. Please see our Online Shop for details.

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Multi Room Audio

Q. What is Multi Room Audio

A. Multi Room Audio is the ability to be able to listen to your music sources (CD players, Tuners etc.) in as many rooms as you wish, and have the ability in each room to control your source equipment.

Q. How do I wire for your Multi Room Audio?

A. Please see our support pages for wiring details, also see our Multi Room Audio pages for product description. Be aware that wiring schemes are not the same for all Multi Room Audio systems.

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Surround Sound

Q. How does the Wiselan system cater for Surround Sound

A. Surround Sound systems, regardless of how much they cost rely on one thing, cable & connections, if you don't have a quality infrastructure then you might as well not bother installing Surround Sound at all. Wiselan stock very high quality cable specifically from audio applications such as Surround Sound. Please visit tour Online Shop for details

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*Please ensure your Freeview box has an RF2 outlet